A Sales Operations Manager / Commercial Operations Lead is needed to join The Legal Director (TLD), a specialist legal services business providing experienced, senior lawyers to growing companies on a flexible basis. This is a fantastic opportunity for a commercially minded, proactive professional who understands B2B sales processes, thrives on responsibility and, most importantly, gets things done.

The Legal Director helps established SMEs and growing businesses access senior legal expertise without the cost of employing a full time General Counsel. Combining commercial insight, experienced lawyers and smart technology, TLD provides practical legal support that helps businesses make better decisions and manage risk.

This newly created role sits at the heart of TLD's commercial operations, ensuring that opportunities progress smoothly from initial sales conversations through proposals, approvals, follow ups and client handover. We're looking for someone who takes real ownership of the work behind the sales process, keeping everything organised, connected and moving forward.

Working closely with senior leadership, lawyers and commercial stakeholders, you'll turn discovery notes and transcripts into professional client proposals using approved AI tools, coordinate input and approvals, maintain CRM and pipeline accuracy, and ensure opportunities receive the attention and follow up they need.

You'll also coordinate marketing activity, including campaigns, landing pages, events, lead capture and suppliers, ensuring activity translates into genuine commercial opportunities. Alongside this, you'll oversee a Business Operations Assistant, support wider business initiatives and identify opportunities to improve processes, reporting and workflows.

Above all, this role is about execution. You'll need the confidence to chase senior stakeholders, challenge delays, solve problems and see things through to completion. This isn't a frontline sales position, a strategic marketing role or a traditional general operations job. We need someone who understands how the commercial process works and takes responsibility for making it work better.


To qualify: You should be a commercially driven Sales Operations Manager / Business Operations Lead / Commercial Operations Manager / Sales Operations Lead / Revops Manager / Sales & Marketing Consultant or similar, with a CV that demonstrates

• Strong commercial awareness and a practical understanding of B2B sales processes
• Experience managing CRM systems, sales pipelines, proposals and reporting
• Excellent written communication and the ability to produce professional client proposals
• Confidence coordinating marketing activity, campaigns, suppliers and lead generation
• Exceptional organisation, prioritisation and project coordination skills
• Strong Excel skills and confidence interpreting commercial data
• The ability to influence senior stakeholders, challenge constructively and drive actions through to completion
• A proactive, independent approach with genuine ownership and execution drive

Experience within legal, consultancy or B2B professional services is particularly advantageous, as is familiarity with AI tools and managing junior colleagues.

In return, you'll join a collaborative, commercially focused business where your contribution will be visible and valued. Expect a salary of £45,000 to £50,000 (DOE), hybrid working in London and the opportunity to take real ownership of a newly created role, improving how the business operates and supporting its continued growth.